4.5/5.0 Google Play Review
Hotel Operations Software
One app for every department, every shift, and every property you own. Front desk, housekeeping, maintenance, laundry — all working from the same list, all visible to you in real time.
Trusted by independent and franchise hotel owners across the United States
Why Orqaa
Right now the morning shift writes the drawer count on a legal pad. Housekeeping tells the front desk about a broken AC unit in 214, and the front desk forgets to tell maintenance. Somebody’s cousin has the number for the plumber. The filter that needed cleaning on Monday is still dirty on Thursday — and nobody knows, because the person who wrote that checklist quit in March.
Orqaa replaces all of it with one list, one status, one record. Every department works from the same board. Every completed job is timestamped against a name. Nothing closes out just because a shift ended — a task stays up until someone actually does it. And when your GM leaves, the operation doesn’t leave with them.
The Platform
Front desk, housekeeping, maintenance, laundry, supplies — set up as many departments as your property actually has.
Tasks appear for the shift they belong to — AM, PM, or overnight — and stay visible until they’re marked done, not until the clock runs out.
Grey means nobody's started. Yellow means it's in progress. Green means done. Red means someone needs help, and a red task can't be marked complete until a manager clears it. Staff learn the system in about four minutes, because it's four colours.
No email addresses, no passwords to reset, no phone call to you when someone gets locked out. A housekeeper types the property code and her name, confirms her shift, and starts working. Owners and managers get full accounts with two-factor login.
English, Spanish, Hindi, and Gujarati. Your team reads their tasks in the language they think in — which is the difference between a checklist that gets followed and one that gets guessed at.
Room-by-room checklists for daily cleans and deep cleans. Flag a broken fixture and maintenance gets the ticket.
Preventive schedules, work orders, and low-supply tickets that route themselves to the right department.
Permits, licences, inspections, and brand QA items, with reminders well before the dates come due.
Getting Started
You don’t build your task lists from scratch. Orqaa reads what you already have and does the first draft for you.
Brand standards, SOPs, your AM and PM checklists, maintenance manuals. PDF or Word, either works.
It pulls out every actionable item, strips the duplicates, and sorts what’s left by department and frequency.
Staff log in, confirm their shift, and see only their department. You get the report at end of shift.
What Changes
Incomplete tasks carry to the next day instead of vanishing at shift change. The board is the truth, not the recap.
Housekeepers work a room list on their phone and close the whole room in one action once it's finished.
Whoever finds the problem logs it. Maintenance sees it immediately. No middleman, no message that never got passed on.
Brand standards and permit dates live in the app all year, with alerts before anything lapses.
The end-of-shift report arrives by email, text, or push. Read it or don't — either way, you know where you stand.
When a manager moves on, the checklists, contacts, and history they built stay exactly where they are.
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Trusted by independent and franchise hotel owners across the United States.
Inside the App
Today’s tasks plus yesterday’s leftovers, colour-coded, filterable by status and frequency, dragged into the order your team really works in.
A housekeeper who’d rather talk than type holds one button, says what she found in 214, and it saves straight to the task.
Flag a task red and the saved contact comes up — the plumber, the fire company, your GM. Call or text without leaving the screen.
Every property you own, every open issue, points earned this month, and a PDF shift report you can pull at any hour.
Testimonials
The leftovers feature sold me
I used to find out on Friday that something didn’t get done Monday. Now it’s still sitting there in yellow with a name on it. That alone paid for the subscription.
Linda Watson
Freelancer
Maintenance hears about it same day
Before, a housekeeper told the front desk and the front desk told me two days later. Now the ticket lands on my phone while she’s still in the room.
Marsha Ginger
My housekeepers actually use it
Half my team reads Spanish first. They pick their language at login and the whole list comes up in Spanish. No training session, no complaints.
Mikes Brown
Setup took an afternoon
I uploaded our brand standards PDF and our old AM checklist. It came back with the departments already sorted. I’d blocked out a week for this.
Pepper Jhonson
AGM
Executive Housekeeper
Four properties, one login
I switch properties from a dropdown. I can see which one is behind before I get in the car.
Jhon Watson
No more password resets
Staff type the property code and their name. I haven’t reset a single password since we started.
Louis Ridger
FAQs
A checklist tells you what should happen; it doesn't tell you what did. A group chat buries an urgent repair under a shift-swap request. Orqaa keeps one board per department where every task has a status, a name, and a timestamp — and unfinished work stays visible until it's dealt with.
Most properties are running the same day. Upload your brand standards or your existing checklists, and the AI drafts the task lists by department and frequency. You review, adjust the order, add your emergency contacts, and hand out the property code.
No. Employees log in with the property code and their name on their own phone — no email, no password, nothing for you to reset. Only owners and managers have full accounts, and those use two-factor login.
Yes. One login covers all of them, with a property dropdown to switch. Task lists, staff, and reports stay separate per property, and a list you build for one property can be copied across to the others.
$40 a month, or $400 a year. Every department and every feature is included, with unlimited staff accounts. You get 30 days free to start, and another 30 when you send us feedback — up to 60 days before you pay anything.
It carries over. A filter clean due Monday is still on the board Thursday until someone marks it done. If a task is genuinely blocked, staff flag it red — which alerts you and locks the task until a manager resolves it.
Get Started
Bring your AM checklist to the demo. We’ll load it in on the call and you can watch it become a working task board.
Notes on new features and on running a hotel better. Once a month at most, and easy to get out of.
