Orqaa – An Intelligent platform for hotel operations

Hotel Operations, Simplified.

One app for every department, every shift, and every property you own. Front desk, housekeeping, maintenance, laundry — all working from the same list, all visible to you in real time.

Built for leading hospitality brands across economy, midscale, and upper-midscale hotels.

Why Orqaa

Your Hotel Runs on Paper, Texts, and Memory

Right now the morning shift writes the drawer count on a legal pad. Housekeeping tells the front desk about a broken AC unit in 214, and the front desk forgets to tell maintenance. Somebody’s cousin has the number for the plumber. The filter that needed cleaning on Monday is still dirty on Thursday — and nobody knows, because the person who wrote that checklist quit in March.

Orqaa replaces all of it with one list, one status, one record. Every department works from the same board. Every completed job is timestamped against a name. Nothing closes out just because a shift ended — a task stays up until someone actually does it. And when your GM leaves, the operation doesn’t leave with them.

250K+

Tasks Completed

12K+

Rooms Inspected Daily

40K+

Shift Reports Delivered

PLATFORM

Designed for how hotels actually operate.

Every feature built around the real daily work of hotel staff — not generic project management dressed up for hospitality.

Upload your brand standards. AI does the rest.

Drop in your brand standards document — PDF, Word, or Excel. Orqaa's AI reads it, extracts every operational task, and organises them into the right department and subcategory automatically. No manual data entry. No spreadsheets. No weeks of setup.

Works with any hotel brand. Any document format.

Housekeeping — 44 tasks extracted✓
Maintenance — 20 tasks extracted✓
Front Desk — 19 tasks extracted✓
F&B — 17 tasks extracted✓
Awaiting your approvalReview

Eight departments. One platform. Zero phone calls.

Housekeeping flags a broken fridge. Maintenance sees it instantly, fixes it, and closes the loop — all in Orqaa. No WhatsApp messages. No radio calls. No Post-it notes left at the desk.

Housekeeping · Maintenance · Front Desk · F&B · Management · Supplies · Laundry · Safety & Standards

Room 214 — fridge not coolingFlagged
→ Routed to MaintenanceIn progress
Fridge repaired · Room 214 clearedResolved
GM notified · Loop closed✓

Always audit-ready. Never scrambling.

Your brand standards, compliance deadlines, and inspection tasks live in Orqaa — loaded automatically from your brand manual. When the QA auditor arrives, you're not hunting for logs. You're ready.

IHG · Hilton · Marriott · Independent — all supported.

IHG Quality Self-Audit — Q2 completed✓
25% room post-clean inspections — on track✓
Fire safety equipment test — due this monthDue soon
Anti-human trafficking training — Q3 certScheduled

Staff who know exactly what to do — every shift.

Clear shift workflows, room checklists, and task subcategories mean your team spends less time guessing and more time delivering. Every colleague knows what's expected from the moment they clock in.

Shift summaries sent to GM at end of every shift.

Opening shift tasks — 8 completed✓
Room 101–115 cleaned and inspected✓
Linen restocking — in progressIn progress
End of shift report — pendingPending

One person leaves. Operations don't skip a beat.

When a team member leaves unexpectedly, everything they knew walks out with them — unless it lives in Orqaa. Every workflow, every checklist, every handover is already in the system. A new colleague picks up exactly where they left off. No chaos. No gaps. No guest ever knows.

What stays in Orqaa when staff leave
Every shift workflow and checklist
Brand standards tasks by department
Full shift history and handover notes
Open requests and pending follow-ups
01

REGISTER

Create your account

02

UPLOAD

Upload brand standards

03

AI BUILDS

AI creates your workflows

04

REVIEW

You approve

05

GO LIVE

First shift starts

Getting Started

From a Binder to a Working System

You don’t build your task lists from scratch. Orqaa reads what you already have and does the first draft for you.

Upload What You Have

Brand standards, SOPs, your AM and PM checklists, maintenance manuals. PDF or Word, either works.

Orqaa's AI Builds the Lists

It pulls out every actionable item, strips the duplicates, and sorts what’s left by department and frequency.

Your Team Starts Working

Staff log in, confirm their shift, and see only their department. You get the report at end of shift.

WHY HOTELS CHOOSE ORQAA

Everything your team needs.
Nothing they don't.

✦
01

Every guest leaves happy

When housekeeping flags an issue, maintenance sees it instantly. When front desk logs a complaint, management is notified in real time. Nothing falls through the cracks — so guests only ever see a hotel that has it together.

✧
02

Better reviews, consistently

Great reviews come from great operations. Orqaa tracks what was done, what was missed, and what needed help — so you can see patterns before guests do. Fix the root cause, not just the complaint.

⌁
03

Catch problems before they cost you

A leaking fridge caught today costs $50 to fix. Left for three weeks it costs $3,000 and a string of bad reviews. Orqaa's proactive maintenance schedules make sure nothing is forgotten — reducing costly reactive repairs and guest-facing failures.

Preventive task scheduled On track
✓
04

Always audit-ready

Your brand standards, compliance deadlines, and inspection tasks live in Orqaa — loaded automatically from your brand's standards manual. When the QA auditor arrives, you're not hunting for logs. You're ready.

♥
05

Staff who feel valued

Clear task lists, shift summaries, and recognising who delivered means your team spends less time guessing and more time doing great work. Happy, informed staff stay longer — and guests notice the difference immediately.

↗
06

One person leaves. Operations don't stop.

When a team member leaves unexpectedly, everything they knew walks out with them — unless it lives in Orqaa. Every workflow, every checklist, every handover is already in the system. A new colleague picks up exactly where they left off. No chaos. No gaps. No guest ever knows.

✓ Workflows stay ✓ Checklists stay ✓ Handover stays
ROI CALCULATOR

How much can Orqaa save your hotel?

See how much time and money your hotel can save with Orqaa’s all-in-one hotel management platform.

Your Hotel Details

Enter a few details about your hotel to calculate your potential savings.

Total number of rooms
Total number of employees
Average hourly wage in USD
$

Your data is safe and secure with us.

Estimated Annual Savings Estimated Results
$0 / year

Based on your inputs, Orqaa can help you save:

0+ Staff Hours Saved Hours saved annually across all operations
0% Productivity Increase Average increase in staff productivity
0 ROI Within Months See positive ROI within 3 to 6 months
These savings come from automated workflows, optimized scheduling, and streamlined operations with Orqaa.

Try Orqaa FREE for 60 Days!

Experience the full power of Orqaa risk-free.

No ContractsNo long-term
commitments
Cancel AnytimeCancel with
30 days notice
Quick SetupGet started in
just a few minutes

Inside the App

This Is What Your Team Actually Sees

The Task Board

Today’s tasks plus yesterday’s leftovers, colour-coded, filterable by status and frequency, dragged into the order your team really works in.

Voice Notes on Any Task

A housekeeper who’d rather talk than type holds one button, says what she found in 214, and it saves straight to the task.

Need Help, One Tap

Flag a task red and the saved contact comes up — the plumber, the fire company, your GM. Call or text without leaving the screen.

The Owner's Dashboard

Every property you own, every open issue, points earned this month, and a PDF shift report you can pull at any hour.

FAQs

Frequently Asked Questions

A checklist tells you what should happen; it doesn't tell you what did. A group chat buries an urgent repair under a shift-swap request. Orqaa keeps one board per department where every task has a status, a name, and a timestamp — and unfinished work stays visible until it's dealt with.



Most properties are running the same day. Upload your brand standards or your existing checklists, and the AI drafts the task lists by department and frequency. You review, adjust the order, add your emergency contacts, and hand out the property code.

No. Employees log in with the property code and their name on their own phone — no email, no password, nothing for you to reset. Only owners and managers have full accounts, and those use two-factor login.

Yes. One login covers all of them, with a property dropdown to switch. Task lists, staff, and reports stay separate per property, and a list you build for one property can be copied across to the others.

$40 a month, or $400 a year. Every department and every feature is included, with unlimited staff accounts. You get 30 days free to start, and another 30 when you send us feedback — up to 60 days before you pay anything.

It carries over. A filter clean due Monday is still on the board Thursday until someone marks it done. If a task is genuinely blocked, staff flag it red — which alerts you and locks the task until a manager resolves it.